Google Ads API access level change - no response

[Bensu Poslu]

I applied to change Google Ads API access level from test to basic more than 1 month ago, however I didn't receive any update or response from the Compliance Team. I start to doubt that if there is a Compliance Team or not! Is there anyone who get a response from them?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0A8O:ref" (ADR-00228340)

Thanks,
 

Google Ads API Team

[Bensu Poslu]

Hi, thank you for your quick response.

MCC ID: 411-353-4468
Case ID: 3-8510000035921

[Google Ads API Forum Advisor]

Hi,

Since the access requests are handled by the Google Ads API Compliance team, they are actively addressing the matter and kindly note that access-related issues are beyond our current scope. Looping the Compliance team back to this thread for further assistance. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 411-353-4468 
• Case ID: 3-8510000035921