Updating text ads: what can I do when the new ad is disapproved by API?

[Eric Yang]

Hello,

I have a scenario below, can anyone shed some light how to resolve the issue please?

  1. we have an existing text ad in Adwords, and we need to its the Headline.

  2. to update the headline, first we delete the original ad in Adwords.

  3. when creating the new ad, the API reports an error saying exclamation mark is not allowed, and therefore disapproves the new ad.

  4. as a result, the original ad is lost (deleted), and the new ad is not created (disapproved).

Imagine all the steps above are automated and running in the background. Without being properly notified, we may not notice there's no ad running for days.

How do we set up a fail-safe that either

  1. delete the original ad after confirming the new ad is created; or

  2. restore the original ad if the new ad creation fails?

This e-mail, as well as any attached document, may contain material which is confidential and privileged and may include trademark, copyright and other intellectual property rights that are proprietary to Kenshoo Ltd,  its subsidiaries or affiliates ("Kenshoo"). This e-mail and its attachments may be read, copied and used only by the addressee for the purpose(s) for which it was disclosed herein. If you have received it in error, please destroy the message and any attachment, and contact us immediately. If you are not the intended recipient, be aware that any review, reliance, disclosure, copying, distribution or use of the contents of this message without Kenshoo's express permission is strictly prohibited.

[Ilya Isakov]

Hello Eric,

I'm not from Adwords API team but try to answer on your question.

You may have several ads at one time in the same adgroup. That allows you to create new ad at first step and after that remove the old one.

Best regards,

Ilya

понедельник, 25 января 2016 г., 21:10:35 UTC+3 пользователь Eric Yang написал:

[Anthony Madrigal]

Hi Eric,

Like Ilya mentioned, you could create the ad first then remove the old one after the first one was successful. However, you could also use an Exemption Request which is used to send your ads that may have policy violations automatically for review.

Cheers,

Anthony

AdWords API Team

[Eric Yang]

Thanks guys!