Ad errors in russian language

[Vladimir Tatarsky]

Hi guys, I'm gettings API errors in russian language, e.g.:

Error: [PolicyViolationError{super=PolicyViolationError.POLICY_ERROR @ operations[0].operand.ad.description, key=PolicyViolationKey{policyName=trademark,violatingText=ABSOLUE}, externalPolicyName=Товарные знаки в тексте объявления, externalPolicyUrl=, externalPolicyDescription=Словосочетание "ABSOLUE" имеет отношение к товарному знаку и не может использоваться в объявлениях AdWords., isExemtable=true, violatingParts=[Part{index=14, length=7}]}]

I wonder what setting  and where influences that? 

It was in English earlier, then I updated library version and now I'm getting this.

Thanks, Vladimir.

[Ivan Bautista]

Hi Vladimir,

Could you check if the language preferences of the Google account associated with your OAuth2 credentials is set to Russian? You may do so by logging in to accounts.google.com using the Google account associated with your OAuth2 credentials. Then, go to Account preferences > Language & Input Tools and check the selected language.

To help us investigate further, could you reply to us privately (using reply privately to author option) with the complete SOAP request and response logs captured when the issue was encountered using the updated library, as well as the captured logs when it was working properly using an older version? 

Regards,

Ivan 

AdWords API Team

[Ivan Bautista]

Hi Vladimir,

Were you able to check the language preferences of the Google account? If you still need our assistance, then please reply to us privately (using reply privately to author option) with the information requested earlier.

[Vladimir Tatarsky]

Hi Ivan, that is still an issue for us. Language in my Google account and Adwords is set to English. 

[Vincent Racaza (AdWords API Team)]

Hi Vladimir,

I am a colleague of Ivan and will provide support to you. Can you provide your complete SOAP request and response logs that shows this issue via Reply privately to author so we can further investigate?

Thanks,

Vincent

AdWords API Team

[Vladimir Tatarsky]

Hi guys, we're still experiencing this problem.

[Nadine Sundquist (AdWords API Team)]

Hello Vladimir,

It's been a couple of months, so I'm going to answer privately to verify that all the details have stayed the same.

Cheers,

Nadine, AdWords API Team