Waiting for basic access, three weeks and still nothing

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Alexandre Vieira

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Jan 24, 2024, 7:58:56 AM1/24/24
to Google Ads API and AdWords API Forum
Hello

I've requested the Basic access for the google Adwords API in the beginning of january, and still nothing, not even a response.

Manager account ID: 621-900-0501
We applied for "Basic access" level.
We don't have any new "case ID" I am aware of

Thank you.

Best regards,
Alexandre Vieira
Bantage Team.

Google Ads API Forum Advisor

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Jan 24, 2024, 9:49:07 AM1/24/24
to alexandr...@becomeholonic.com, adwor...@googlegroups.com
Hi Alexandre,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Basic access of the Google Ads API developer token and waiting for a response from the team. 

Upon checking the MCC ID, it appears that you have provided a test MCC ID. Kindly note that the access levels (Basic or Standard) are not required to make calls against test accounts. You can proceed with your exercises with the current access level. But if you feel that you have provided the incorrect MCC ID for which you have applied the Basic access level, kindly provide the correct MCC ID to assist you with the application request.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rYPCn:ref"

Thanks,
 
Google Logo Google Ads API Team


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