Keyword PolicyViolationDetails in BatchJobService

[ichib...@gmail.com]

If we create keywords using BatchJobService we got only information about policy violation, without PolicyViolationKey, so we cant send Policy Exemption Requests.

Batch job result contains something like this:

status {

  code: 3

  message: "A policy was violated. See PolicyViolationDetails for more detail., at mutate_operations[0].ad_group_criterion_operation.create.keyword.text"

  details {

    type_url: "type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure"

    value: "\n\251\001\n\003\310\006\002\022BA policy was violated. See PolicyViolationDetails for more detail.\032\010*\006plan b\"T\022\025\n\021mutate_operations\030\000\022\036\n\034ad_group_criterion_operation\022\010\n\006create\022\t\n\007keyword\022\006\n\004text"

  }

}

How to know PolicyViolationDetails for this batch operation?

[Google Ads API Forum Advisor]

Hi Ichiba,

Thanks for posting your concern.

You may try to enable the logging of the API transactions for your client library by following one of the instructions below so that you can see the detailed API responses on your console:

• Java - https://developers.google.com/google-ads/api/docs/client-libs/java/logging
• .Net - https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
• PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
• Python - https://developers.google.com/google-ads/api/docs/client-libs/python/logging
• Ruby - https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
• Perl - https://developers.google.com/google-ads/api/docs/client-libs/perl/logging

Let me know how it goes after trying the provided suggestion.

Regards,

Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021 Google Ads API and AdWords API Annual Survey
 

Ernie John Blanca Tacata Google Ads API Team

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[ichib...@gmail.com]

After enabled logging with level DEBUG nothing new was in batch result, only same response, "First error: A policy was violated. See PolicyViolationDetails for more detail., at mutate_operations[1].ad_group_criterion_operation.create.keyword.text"

четверг, 25 ноября 2021 г. в 09:22:33 UTC+3, adsapi:

[Google Ads API Forum Advisor]

Hi Ichiba,

This is Yasar and I work with Ernie. Let me assist you with this.

For us to investigate the issue further, we would need complete logs so that we can proceed with the further investigation since provided one is incomplete. Could you please provide the complete request and response logs, with the batch job ID that failed, via the Reply privately to author option?

Regards,
Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021 Google Ads API and AdWords API Annual Survey
 

Yasar Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Ichiba,

Thank you for privately sending us the log. I raised your request for adding the PolicyViolationKey in the keyword in a batchJob with my team. This request is subject to review. You may monitor our blog for an update.

Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021 Google Ads API and AdWords API Annual Survey
 

Regards,

Aryeh Baker Google Ads API Team

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[stefano...@webrepublic.ch]

Hi Aryeh,

Is there an update about this? Unfortunately, as of v10 PolicyViolationKeys are still not returned by the batch job.

Cheers

[Google Ads API Forum Advisor]

Hello,

Thank you for reaching out to us.

I'm afraid that there is still no update for this. Please note that the raised feature request is still subject for review and there is no guarantee if this will be supported in the API. That said, we recommend that you keep an eye to our blog for any updates/new releases instead.

Regards,

Mark Kevin Google Ads API Team

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[Dawid Lisiewicz]

Hi,

I have exact same problem. I trying to add some keywords to ad group and I got error:

A policy was violated. See PolicyViolationDetails for more detail., at mutate_operations[2215].ad_group_criterion_operation.create.keyword.text

But searching in objects / raw response I don`t see PolicyViolationDetails.

Any update?

This object is required to handle this error.

Please see example code:

https://developers.google.com/google-ads/api/docs/samples/handle-keyword-policy-violations?hl=en

Regards

[Google Ads API Forum Advisor]

Hi Dawid,

Thanks for posting your concern on this forum thread.

My team already raised a request for adding the PolicyViolationKey in the keyword while using batchJob service. As of now, there is no definite timeline that will be supported in the Google Ads API. For now, you may keep eye on our blog for an update when it is supported in the future.

Regards,

Yasar Google Ads API Team

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[Noah Magram]

Any update to this issue?  We are also creating keywords and ads using the batchJob service, as is recommended by the official Google Ads documentation, and missing PolicyViolationDetails on the responses is a problem.

Best,

-Noah

[Google Ads API Forum Advisor]

Hello Noah,

Upon checking adding the PolicyViolationKey in the keyword while using batchJob service is still not available in the Google Ads API. There is no definite timeline that we can provide on when this feature will be available. For now, you may keep an eye on our blog(https://ads-developers.googleblog.com/search/label/google_ads_api) for an update when it is supported in the future.

Regards,

Google Ads API Team

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[Dawid Lisiewicz]

Hi,

Any update to this case?

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Your concern is still under investigation and we have no updates at the moment. However, allow me to follow up on this with the rest of the team. Thank you for your patience.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02Rvu4j:ref"

Thanks,

 

Google Ads API Team

[Dawid Lisiewicz]

Sorry, but this case is from one year ago!

We need this to automate exceptions, my colleagues do it manually because of the lack of this object.

Please, fix this ASAP.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Kindly note that, we do not have a specific time frame for the availability of this feature at the moment. However, please be assured that our team is actively working on it. So, I cannot provide a scheduled timeline for its availability in the API. I would recommend you to follow our Blog Post and Release Notes for future updates. Thank you for your understanding and patience.

[Tim Chen]

Hello, Advisor.

This event has any update?

I'm using the .NET SDK, v17 API, but PolicyViolationDetails still return is null..

Thanks!

[Google Ads API Forum Advisor]

Hi,

Kindly note that we cannot provide a scheduled timeline for the availability of this feature in Google Ads API. As suggested earlier, I would recommend you please follow our Release Notes and Blog Post for future updates.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02Rvu4j:ref" (ADR-00086862)

Thanks,
 

Google Ads API Team