Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Richard Scorer]

Yesterday we pushed a number of batch jobs, 10% of which failed for no provided reason. Could someone please take a look and hopefully explain what happened to our batch jobs so we can perhaps prevent these issues in the future?

They are across a number of different accounts. We had 91 batch jobs CANCELED with no error - examples are 

Account: 1095363880, Batch: 1555479026

Account: 3732192484, Batch: 1555405878

Account: 6011282466, Batch: 1555832781

These accounts all seemed to be processing, and suddenly were CANCELED. Definitely not by us. 

Then we had 117 batch jobs failed due to "INTERNAL_ERROR".

Examples:

Account: 1289959727, Batch: 1555616228 - 77% complete, 32325 operations executed, 32325 succeeded, 32325 written.

Account: 1167746827, Batch: 1555537352 - 16% complete, 56691 operations executed, 549 succeeded, 56691 written.

Account: 4724505641, Batch: 1555633246 - 71% complete, 47421 operations executed, 47421 succeeded, 47426 written. <-- this one wrote more than operations provided.

Account: 5936322484, Batch: 1556502467 - 0% complete, 20 operations executed, 20 succeeded, 20 written.

Account: 8635488849, Batch: 1556365425 - 99% complete, 99075 operations executed, 94935 succeeded, 99075 written.

Thanks,

Richard

[Google Ads API Forum Advisor Prod]

Hi Richard,

Thanks for the question. I'm looking into this for you and will get back to you with more information as soon as I can.

Thanks,
Ben Karl, Google Ads API Team

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[Richard Scorer]

Hi Ben,

Thanks for your response, is there any update? 

Thanks!

[Google Ads API Forum Advisor Prod]

Hi Richard,

I looked into our logs and spoke with the batch jobs team, and the jobs in question timed out because they were taking too long to complete. We took a look at your operations and noticed that you have many instances of the following pattern of operations:

1. Create ad group 1
2. Create an ad in ad group 1
3. Create ad group criteria in ad group 1
4. Create ad group 2
5. Create an ad in ad group 2
6. Create ad group criteria in ad group 2
7. and so on...

Instead of this approach, please group your operations according to operation type as recommended in the best practices section of our guide . For example, the following would be a much more efficient approach for the sequence above:

1. Create ad group 1
2. Create ad group 2
3. ...
4. Create ad in ad group 1
5. Create ad in ad group 2
6. ...
7. Create ad group criteria in ad group 1
8. Create ad group criteria in ad group 2
9. ...

Thanks,
Josh, Google Ads API Team

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[Richard Scorer]

Hi Josh,

Thanks for getting back to us, we will modify our batch writer so that it collates the batch operations by type.

Cheers,

Richard

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