Terms and Conditions not Signed

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Evan Petersen

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Oct 15, 2014, 7:04:31 PM10/15/14
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I've been trying to set up our API access with a test MCC account and am running into the following error:

[QuotaCheckError.TERMS_AND_CONDITIONS_NOT_SIGNED @ ; trigger:'<null>']

I found the following resource and have made sure that both the test MCC account and the production MCC account have a credit card attached and have accepted the terms and conditions.  Furthermore, I have filled out the form intended for users that are unable to add their payment method and accept the terms and conditions (not my situation, but it was the only other option) but have yet to hear back from a team member.

Am I missing something here or have I done all that I can at this time?

Michael Cloonan (AdWords API Team)

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Oct 16, 2014, 10:38:13 AM10/16/14
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Hello,

The team can take up to two business days to reply to your inquiry using that form. If that amount of time has already elapsed, please reply to me privately (using the drop-down arrow at the top-right of my message) with your developer token.

Regards,
Mike, AdWords API Team

Leo

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Mar 24, 2015, 1:38:04 PM3/24/15
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Hi guys,

I'm jumping in this conversation as I'm having the exact same problem and I'm trying to figure out what is causing it.
The application has been pending approval for about two weeks now although the Terms and Conditions have been accepted.

Are you able to help me understand if I'm doing something wrong?

Thanks,
Leo

Josh Radcliff (AdWords API Team)

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Mar 24, 2015, 1:43:21 PM3/24/15
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Hi Leo,

Please contact the API Compliance Team via this form to get an update on your token application.

Thanks,
Josh, AdWords API Team
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