Adwords Express Account CustomerId and Data Not found

[cv]

Hello All,

I have MCC account in which one Adwords Express Account there.

I have few question there

1)

I am not able to get his customer ID using managedCustomerService. Is there anything special required to get customer info such as customer ID?

2)

Is it possible to get reporting metrics such as clicks, impression, cost etc.. using Adwords API. 

Thanks,

[Josh Radcliff (AdWords API Team)]

Hi,

You should be able to retrieve all accounts under the manager account, including AdWords Express accounts. Could you provide more details on how you are trying to get the account's customer ID? You may want to refer to the GetAccountHierarchy example in your language of choice.

Metrics for AdWords Express campaigns, ad groups, etc. will appear in reports, just like for regular AdWords campaigns and ad groups. You can identify the AdWords Express campaigns on the CAMPAIGN_PERFORMANCE_REPORT by looking for rows where AdvertisingChannelSubType is either SEARCH_EXPRESS or DISPLAY_EXPRESS. Note that within a single AdWords or AdWords Express account, there may be both AdWords and AdWords Express campaigns.

Cheers,

Josh, AdWords API Team

[cv]

Hello Josh,

Thanks for your input on this.

Yes, I was using same GetAccountHierarchy example for PHP Library v10

I was trying to get list of customers before ManagedCustomerService.

To get customerIds, I am using this

$CustomerService = $user->GetService('CustomerService', ADWORDS_VERSION);

$graph = $CustomerService->get(); 

Also I have asked for Adwords Express Account because on one of thread there is mentioned that "To get access to the AdWords Express API, please contact your Google Representative."

https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!searchin/adwords-api/adwords$20express$20account%7Csort:relevance/adwords-api/DTm_z3aiLSc/NWQX6PL2h8oJ

So, What is the difference between Express Account And Normal Account?

Thanks,

[Josh Radcliff (AdWords API Team)]

Hi,

When you ran the GetAccountHierarchy example, did you make sure that you called SetClientCustomerId on the $user object, passing the manager account? If that doesn't resolve the problem, could you send me the client customer ID of the manager account and the AdWords Express account so I can investigate?

In terms of AdWords accounts vs. AdWords Express accounts, that distinction only exists for the user interface. You can create AdWords Express objects in an AdWords account, and vice versa. However, AdWords Express campaigns cannot be managed via the AdWords API, but they do appear in reports.

Thanks,

Josh, AdWords API Team

[cv]

Hello Josh,

In terms of AdWords accounts vs. AdWords Express accounts, that distinction only exists for the user interface. You can create AdWords Express objects in an AdWords account, and vice versa. However, AdWords Express campaigns cannot be managed via the AdWords API, but they do appear in reports.

- Yes, I got your point.

When you ran the GetAccountHierarchy example, did you make sure that you called SetClientCustomerId on the $user object, passing the manager account? If that doesn't resolve the problem, could you send me the client customer ID of the manager account and the AdWords Express account so I can investigate?

- Yes, I have passed same, but I also get that from v201607 onwards I can only get those account data which has multiple Adwords Accounts and that is not a MCC account.

Adwords has recently announced that user can have upto 5 Accounts that can be managed.

Please see the post here https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/adwords-api/CKOP3Djj7Zs/8D7QlyT1AgAJ

So the issue is with this change made by adwords and not with the Express account that I initially thought of.

Thanks,

[Josh Radcliff (AdWords API Team)]

Hi,

Thanks for clarifying. Since this turned out to be the same question you have in the other post you mentioned, I'll let Shwetha respond there.

Cheers,

Josh, AdWords API Team