Mismatch in conversions uploaded in Google Ads UI

24 views

CampaignManagement

Skip to first unread message

Anton Georgiev

unread,

Dec 8, 2019, 5:30:53 PM12/8/19

to AdWords API and Google Ads API Forum

Hello,

When I filter the conversions uploaded by each hour in Google Ads UI, I can see that they don't sum up as usual.

e.g.

1 am - 5 conversions

2 am - 5 conversions

3 am - 5 conversions

Total conversions: 5 ??? instead of 15 (compared to other accounts that are working fine)

---

The same bug appears for the conversions values.

The bug appears for past dates as well, although I have not uploaded conversions for these dates any time soon.

I recently noticed there were some issues with the conversion tracking and I am wondering if some accounts are currently affected.

Google Ads API response shows all conversions are uploaded successfully. Still it is not clear why the mismatch happens for past dates, even if these conversions are untouched and verified in the past.

Ready to provide more details if needed.

Have you faced such a problem recently?

Thanks,

Anton

Google Ads API Forum Advisor Prod

unread,

Dec 9, 2019, 2:23:50 PM12/9/19

to anton...@gmail.com, adwor...@googlegroups.com

Hi Anton,

There was an issue with conversion fields recently that would affect your report data. Please see here for more details. The data should be accurate now. If it isn't, please reply privately to author your report query and results so I can take a closer look.

Regards,
Anthony
Google Ads API Team