Where to send a letter of complaint for a rogue agency?

[Shack Shops]

I have received an extremely poor service from an agency in the UK who managed my adwords campaigns for the last 3 months and now I am getting continuously harassed by this agency with threatening emails and phone calls because I terminated their services.

The agency are called addpeople.co.uk and they claim to be a google partner but they are basically scammers so I don't understand why they have this status.

I have wrote a letter of complaint which I would like to send to someone in google who could help me with ending their continuous harassment and to look at my adwords account to see hardly any work was done on the account and maybe can sort out this rogue agency providing such a bad service and extremely poor customer service.

However I am not sure where to send this letter so it gets to the correct person within google.

Can somebody point me in the right direction?

[Anthony Madrigal]

Hi,

I apologize for the service you have been dealing with. Unfortunately, our team does not support these type of issues. You could try contacting the AdWords Community Forum to see what is the best way to handle this situation.

Regards,

Anthony

AdWords API Team