Google Ads API: Basic access help

[Andreas Johansson]

Hello,

We applied for basic access a few weeks ago but haven't heard anything back. The Ads Customer Support redirected me here.

Ads account ID: 988-319-3654

Is there anything we need to add in order to expedite the process?

Best Regards,

Andreas

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 988-319-3654
• Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzqXZ:ref" (ADR-00226806)

Thanks,
 

Google Ads API Team

[Andreas Johansson]

Hi,

Thanks for forwarding it to the compliance team. Unfortunately we haven't received any case ID.

Best Regards,

Andreas

[Andreas Johansson]

Hi,

Still haven't heard anything from the compliance team, is there a backlog of requests perhaps? If so, what's the usual waiting time?

Best Regards,

Andreas

On Monday, March 11, 2024 at 5:18:41 PM UTC+1 Google Ads API Forum Advisor wrote: