Unable to apply for AdWords API Access from my MCC account - nothing happens when I click "Continue" in AdWords API Center

[Paweł Kasztelan]

As in the title - I am unable to apply for AdWords API Access from my MCC account - nothing happens when I click "Continue" under the signup form on AdWords API Center page.

In Firebug console I noticed that server returns warning Api exception - Api signup failed caused by UNEXPECTED_INTERNAL_API_ERROR, but no error message is shown in web browser, only "Saving..." message appears and dissapears seconds later -- and without getting my application form submitted, and getting temporary/unactive developer token assigned I am unable to use even the test MCC account.

I already reported this to support using email contact form on AdWords support page, but I am left wondering how long will it take to fix the issue, as I only got a generic "thanks for reporting" email as answer.

How long will it take to fix the issue, or is there some other way to apply for API access than through AdWords API Center?
Or maybe I am the only person with this problem and there is just something wrong with my PC?

Best Regards,

Paweł

[Danial Klimkin]

Hello Pawel,

When did you experience this problem? We had an issue with the sign up page but it should be resolved by now.

-Danial, AdWords API Team.

[Paweł Kasztelan]

Hello Danial,

I checked literally 10 minutes ago and the issue persists.

I attached text files with request response coming from server and subsequent warning logged in console.
I reported this issue by email on Thursday, and I have been encountering it from Wednesday, which was the first day I tried to submit my application.

- Paweł

[Danial Klimkin]

Hello Pawel,

Thank you for the details. I'll update this thread once the issue is resolved.

-Danial, AdWords API Team.

[Danial Klimkin]

Hello Pawel,

This issue should be fully fixed now. Please let us know if you still experience the problem.

-Danial, AdWords API Team.