Standard Access API

[Martin Ploug]

Hi,

We have applied for Standard Access but we didn't get a case ID or any confirmation. We have also submitted the contact Google ads API compliance team, but same. No case ID or confirmation. 

Our application is limited by basic access and we are handling thousands of Google clients. We now have to partly sync customer data manually so we dont run into resource_exhausted errors, which is far from optimal. We understood the review process as being faster in these scenarios.

Is it possible to get a timeline on how long it will take to have our Standard Access application processed?

MCC: 345-339-7095
Case-ID: not assigned

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the subject “API Standard Access” and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rXHej:ref"

Thanks,
 

Google Ads API Team

[Martin Ploug]

Hi, 

I understand. I added the message again to the other thread.

Thanks!