Problems with batch jobs

[Ainis Vabolis]

Hi,

I have created one batchJob with operation to change TrackingUrl, it is a simple update, previously everything was working fine. BatchJob finished in couple of minutes. But now I created the job yesterday and today google ads api says that job is still running. It looks like it is getting stuck, I tried to create couple of new batch jobs but they are behaving exactly the same. I create the batchJob according provided documentation.
Could you look into this issue ? 

Best regards

[Ainis Vabolis]

Code:

public async Task<BatchJobOperationResults> CreateAndRunBatchJob(string customerId,
List<MutateOperation> mutateOperations)
{
var batchJobService = GoogleAdsClient.GetService(Services.V10.BatchJobService);

var operation = new BatchJobOperation
{
Create = new BatchJob()
};

var batchJobResponse = await batchJobService.MutateBatchJobAsync(customerId, operation);
var resourceName = batchJobResponse.Result.ResourceName;

await batchJobService.AddBatchJobOperationsAsync(
new AddBatchJobOperationsRequest
{
ResourceName = resourceName,
MutateOperations = {mutateOperations}
});

await batchJobService.RunBatchJobAsync(resourceName);

[Ainis Vabolis]

AdGroupOperation = new AdGroupOperation
{
Update = new AdGroup
{
Id = operation.EntityId,
TrackingUrlTemplate = operation.TrackingUrlTemplate
}
}

mutateOperations contains only one item which is this one

[Google Ads API Forum Advisor]

Hi Ainis,
 

Thanks for reaching out to the Google Ads API Support team.
 

With regard to your concern, So our team can better check on this, can you share a screenshot of the problem that you have encountered in "ChangeTrackingUrl" and the complete API logs (request and response with request-id)?
 

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
 

Regards,

Darwin Google Ads API Team

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[Ainis Vabolis]

Hi, 

I sent detailed logs to googleadsa...@google.com email about request

Did you get ? 

[Google Ads API Forum Advisor]

Hi Ainis,

Thank you for following up.

My colleague has already raised the issue to the team with the information that you provided. With this, please keep an eye on the other email thread as we will provide updates about the issue there when it becomes available.

Regards,

Ernie John Google Ads API Team

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[Ainis Vabolis]

Hi,

Any news ? 

[Google Ads API Forum Advisor]

Hi Ainis.
 

Thank you for following up.

With regards to your concern, I am afraid that we don't have the visibility to the timeline and plan about the feature request that we raised.
 

For now please follow our blog as we will post relevant updates when it becomes supported.
 

Regards,

Darwin Google Ads API Team

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[Ainis Vabolis]

But it is not the feature, it is the issue with batch processing :/

[Google Ads API Forum Advisor]

Hello Ainis,

Thanks for replying back. With regards to your concern, it looks like we have a duplicate thread for this issue. We can keep correspondence related to this issue on the other thread and I will close this thread to avoid any kind of confusion. Also, it has more context than this thread.

Best regards,

Jakeia Sabrina Google Ads API Team

 

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