API Basic access unresponded and urgent !

[Killian Coq]

Hi

I'm conscious this is not the best way to reach out but I find no other solutions to have news regarding this. 

Account 364-713-0994

I applied for basic access the 30th of may. It is said that there will be a response in 3 business days.

Today I still have no answer. 
It is very impacting because we can't test properly and we can't deploy anything to users. 

I already did a support ticket on the 5th of June, but also no response.

Could you please escalate this or give an update ? 

Account 364-713-0994

Thank you !

Killian

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

Kindly note that the Google Ads account access related issues are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. I would suggest you to reach out to the Ads Compliance team by using this form link. 
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJGVF:ref" (ADR-00239273)

Thanks,
 

Google Ads API Team