Basic API Access Token -No response for over 2 months

[Schulist Colt]

Hi Support Team, 

I hope this message finds you well. I am writing to inquire about the current status of our Google Ads API token application, submitted on Jan 24th. Our project is at a critical stage, and the progress of our development work heavily depends on the access provided by the API token.

Given the urgency and importance of this matter to our operations, we kindly request your assistance in escalating our case to ensure it is reviewed as promptly as possible. The timely approval of our API token is essential for us to continue our development without further delays, which are currently hindering our project timelines and deliverables.

• Google Ads Manager Account (MCC) ID: 188-211-6293
• Access level: Basic
• Cases ID: None provided

Thank you!

Schulist

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID:  188-211-6293

• Cases ID: User says that no case ID generated for their request
• Access type: Basic Access

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0Juo:ref" (ADR-00229143)

Thanks,
 

Google Ads API Team