Basic Access is not approved.

[Shobhit Pandey]

Hi Google support team,

I applied for basic access early last week for Google Ads API on behalf of my organization and haven't received any status updates. This access is an urgent requirement for us and based on other messages in this forum I'm afraid we may not hear back for weeks.

Could you please help with this request? The MCC ad account id is 145-951-7809 and the organization's Ads account id is 842-891-1835.

Thank you,

Shobhit

[Google Ads API Forum Advisor]

Hi Shobhit,

Thanks for reaching out to Google Ads API Forum.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-############# after submitting the request of the access level, so that the Compliance team can further assist you with your concern?

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for a basic access level last week. The customer hasn't received any updates yet.

• Case ID : (requested)
• Google Ads manager account (MCC) ID : 145-951-7809

 

This message is in relation to case "ref:_00D1U1174p._5004Q2mwKRt:ref"

Thanks,
 

Google Ads API Team

[Shobhit Pandey]

Hello Team, 

From where would i find this case id?

[Google Ads API Forum Advisor]

Hi Shobhit,

Thank you for returning to our team.

As mentioned in the above email, Case ID is generated when you submit your application which has a format of #-#############. Also, since we already forwarded you to the Google Ads API Compliance team, then as mentioned by them, we suggest using the ticket 1-6212000034364 for further questions related to your application as they are the appropriate team who can provide assistance to this matter.