Ads are not uploaded via the API because of a forbidden character

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Basile

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Jul 20, 2019, 9:36:56 AM7/20/19

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Hi everyone!

The ads did not upload via the API due to the fact that the header contained the forbidden "/" symbol. We removed it, sent again and the ads were again automatically rejected for the same reason, although we have eliminated the symbol.

The error message is [StringFormatError.ILLEGAL_CHARS @ operations[0].operand.ad.path2; trigger:'/']

Maybe someone knows why this happens and how to fix the problem?

Thanks a lot.

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Google Ads API Forum Advisor Prod

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Jul 22, 2019, 1:49:44 AM7/22/19

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Hi,

Thank you for posting your concern.

Upon checking the provided error, I can see that you've included "/" in the path2 field. With this, you may try to remove the illegal character and try to re-execute the API call.

If the error persists after the trying the provided suggestion, to take a closer look, you can provide the complete SOAP request and response together with the customer ID via Reply privately to author option. If you haven't enabled the SOAP logging yet, you may refer to the readMe section of the respective client library for instructions on how to do it.

Regards,
Ejay
Google Ads API Team