Discrepancies between reporting metrics from Google Ads API and the Google Ads web UI

[E. Taylor]

Hi,

I've come across a discrepancy in the reporting metrics when I'm looking at the data coming from the Google Ads API, and comparing that to what I see when I log into the Google Ads account. 

When I go to the Location section on our Google Ads account after logging in, and narrow the Matched Location down to the postal code level, there are a couple of postal codes with impression data that I don't see when I query for the same data from the Google Ads API (querying the geographic_view).

I expanded the API report call to include the preceding and following days in case it was perhaps a timezone thing between the API dates and the UI dates, but to no avail.

I'm a bit at a loss here since I cannot find any reason why certain postal code records shown in the UI are not being returned by the API. I can provide screencaps of what I see in the UI and the API output if needed privately.

Thanks!

[Google Ads API Forum Advisor]

Hi there,

Thank you for reaching out to Google Ads API support. Could you privately send us a full screen screenshot of the UI combined with a full API communications request and response log with log level set to 'DEBUG' of a report that doesn't match, all taken within the same timeframe?

The request and response appears similar to the JSON Mappings in our REST documentation with additional information such as  request ID. Our client libraries have loggers with logging instructions, to see these instructions you can click on the client library you use in the sidebar of our client library guide and click on "Logging”.

Regards,

Aryeh Google Ads API Team

ref:_00D1U1174p._5004Q2Xk3fl:ref

[ds5da...@gmail.com]

Hi Taylor,

Just wanted to understand if you are able to find the solution for this data discrepancy, between he data coming from the Google Ads API and the Google Ads Account?

[Google Ads API Forum Advisor]

Hi there,

Taylor may reply to you with a correct answer for your case, perhaps you are experiencing something different. Could you send us the following for each discrepancy:

• Full screen screenshot of the UI report you are trying to duplicate using the API.
• Request and response  'DEBUG' log level log of API communications of the API report download. 

The request and response appears similar to the JSON Mappings in our REST documentation with additional headers and information such as request Id. Here are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API Client Libraries.

If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.

The screenshot and API report need to be done during the same time frame as there are changes to the data over time described in the data freshness guide from product support.

You may send the requested information via "Reply to author" or via googleadsa...@google.com with a link to this forum post added to the new thread.

Regards,