No response from Google Ads API Basic Access Application

[Andrew Wirtz]

Hello, 

We have applied for the Google Ads API Basic Access in early November 2023 and have not heard back. We also sent an inquiry to the contact form at https://support.google.com/adspolicy/contact/contact_ads_api with no reply. We are in urgent need of approval, and would like to know the status of the application.

MCC is 682-411-3647, and we never received any sort of ticket or case number from the application or contact form.

Thank you,

Andrew

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[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern?

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 682-411-3647
• Case ID: requested
• Access type: Basic

Do reach out to the Google Ads API support team for any queries related to the API. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rY6Xk:ref"

Thanks,
 

Google Ads API Team

[Trường Hồ Văn]

Hello, 

We have applied for the Google Ads API Basic Access in early November 2023 and have not heard back. We also sent an inquiry to the contact form at https://support.google.com/adspolicy/contact/contact_ads_api with no reply. We are in urgent need of approval, and would like to know the status of the application.

MCC is 173-850-3166, and we never received any sort of ticket or case number from the application or contact form.

Thank you,

Andrew

Vào lúc 05:43:53 UTC+7 ngày Thứ Ba, 23 tháng 1, 2024, Google Ads API Forum Advisor đã viết:

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 173-850-3166
• Case ID: The user has not received any case ID. 

If you have any further queries related to the Google Ads API, please open a new forum thread.