MutateJobService gets stuck

[Rafael Machado]

I'm trying to use the C# Adwords API to batch update keywords. Sometimes the MutateJobService.mutate() method gets stuck (the code doesn't continue and it doesn't return any error either). As it doesn't return any error or any other output (it simply gets frozen), i'm not able to verify what's happening.

I would like some insight of what's causing this behaviour.

[Anash P. Oommen (AdWords API Team)]

Hi Rafael,

API call "stuck" usually means that you have a WebRequest leak somewhere - something like this one. Are you using the latest client library?

Cheers,
Anash P. Oommen,

AdWords API Advisor.

[Rafael Machado]

Anash,

Thank you for your reply. I'm using the last client library (v18.7.0). The program gets stuck when i call the following method:

SimpleMutateJob job = mutateJobService.mutate(operations.ToArray(), policy);

Thank you,

Rafael

[Anash P. Oommen (AdWords API Team)]

Hi Rafael,

That seems a different case to me - could you please setup Fiddler as explained on https://github.com/googleads/googleads-dotnet-lib/wiki/How-to-capture-SOAP-messages#option-2-use-fiddler and see if the request actually goes through and you get a response back? That would tell if the issue is at the client library's end, or if it is a server issue.

Cheers,

Anash