Problem using TrafficEstimatorService

[Samuel Barbosa]

Hi,

I am trying to estimate the performance of alternative bid values for existing adgroups, but I am always getting a zero clicks response. I have tried alternative adgroups, removed the criteria, set different networks settings, increasing the bid and maxCpc values, all with no success. Here is the xml generated by my request.

<SOAP-ENV:Envelope xmlns:ns1="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tns="https://adwords.google.com/api/adwords/o/v201601" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201601"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns2="https://adwords.google.com/api/adwords/o/v201601">

<SOAP-ENV:Header>

<tns:RequestHeader>

<tns:clientCustomerId xmlns:tns="https://adwords.google.com/api/adwords/cm/v201601">**********************</tns:clientCustomerId>

<tns:developerToken xmlns:tns="https://adwords.google.com/api/adwords/cm/v201601">*********************</tns:developerToken>

<tns:userAgent xmlns:tns="https://adwords.google.com/api/adwords/cm/v201601">

userAgent (AwApi-Python, googleads/3.13.0, Python/3.5.1)

</tns:userAgent>

<tns:validateOnly xmlns:tns="https://adwords.google.com/api/adwords/cm/v201601">false</tns:validateOnly>

<tns:partialFailure xmlns:tns="https://adwords.google.com/api/adwords/cm/v201601">false</tns:partialFailure>

</tns:RequestHeader>

</SOAP-ENV:Header>

<ns1:Body>

<ns2:get>

<ns2:selector>

<ns2:campaignEstimateRequests>

<ns2:campaignId>339430518</ns2:campaignId>

<ns2:adGroupEstimateRequests>

<ns2:adGroupId>24907715958</ns2:adGroupId>

<ns2:keywordEstimateRequests>

<ns2:keyword>

<ns0:id>529525763</ns0:id>

<ns0:type/>

<ns0:text>pedreiro</ns0:text>

<ns0:matchType>PHRASE</ns0:matchType>

</ns2:keyword>

<ns2:maxCpc/>

</ns2:keywordEstimateRequests>

<ns2:keywordEstimateRequests>

<ns2:keyword>

<ns0:id>4724200033</ns0:id>

<ns0:type/>

<ns0:text>pedreiros</ns0:text>

<ns0:matchType>PHRASE</ns0:matchType>

</ns2:keyword>

<ns2:maxCpc/>

</ns2:keywordEstimateRequests>

<ns2:maxCpc>

<ns0:microAmount>200000000000</ns0:microAmount>

</ns2:maxCpc>

</ns2:adGroupEstimateRequests>

<ns2:criteria xsi:type="ns0:Language">

<ns0:id>1014</ns0:id>

<ns0:type/>

</ns2:criteria>

<ns2:criteria xsi:type="ns0:Location">

<ns0:id>1001655</ns0:id>

<ns0:type/>

<ns0:targetingStatus/>

</ns2:criteria>

<ns2:networkSetting>

<ns0:targetGoogleSearch>true</ns0:targetGoogleSearch>

<ns0:targetSearchNetwork>false</ns0:targetSearchNetwork>

<ns0:targetContentNetwork>false</ns0:targetContentNetwork>

<ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork>

</ns2:networkSetting>

<ns2:dailyBudget>

<ns0:microAmount>100000000000000</ns0:microAmount>

</ns2:dailyBudget>

</ns2:campaignEstimateRequests>

</ns2:selector>

</ns2:get>

</ns1:Body>

</SOAP-ENV:Envelope>

The request works on the test account, but always return 0 for the estimates on the production account, as shown below.

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

<soap:Header>

<ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201601" xmlns="https://adwords.google.com/api/adwords/o/v201601">

<ns2:requestId>00052e32752b42080a56424a8d046058</ns2:requestId>

<ns2:serviceName>AdGroupAdService</ns2:serviceName>

<ns2:methodName>getMerged</ns2:methodName>

<ns2:operations>1</ns2:operations>

<ns2:responseTime>342</ns2:responseTime>

</ResponseHeader>

</soap:Header>

<soap:Body>

<getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201601" xmlns="https://adwords.google.com/api/adwords/o/v201601">

<rval>

<campaignEstimates>

<Estimate.Type>CampaignEstimate</Estimate.Type>

<campaignId>339430518</campaignId>

<adGroupEstimates>

<Estimate.Type>AdGroupEstimate</Estimate.Type>

<adGroupId>24907715958</adGroupId>

<keywordEstimates>

<Estimate.Type>KeywordEstimate</Estimate.Type>

<criterionId>529525763</criterionId>

<min>

<clicksPerDay>0.0</clicksPerDay>

<impressionsPerDay>0.0</impressionsPerDay>

<totalCost>

<ns2:ComparableValue.Type>Money</ns2:ComparableValue.Type>

<ns2:microAmount>0</ns2:microAmount>

</totalCost>

</min>

<max>

<clicksPerDay>0.0</clicksPerDay>

<impressionsPerDay>0.0</impressionsPerDay>

<totalCost>

<ns2:ComparableValue.Type>Money</ns2:ComparableValue.Type>

<ns2:microAmount>0</ns2:microAmount>

</totalCost>

</max>

</keywordEstimates>

<keywordEstimates>

<Estimate.Type>KeywordEstimate</Estimate.Type>

<criterionId>4724200033</criterionId>

<min>

<clicksPerDay>0.0</clicksPerDay>

<impressionsPerDay>0.0</impressionsPerDay>

<totalCost>

<ns2:ComparableValue.Type>Money</ns2:ComparableValue.Type>

<ns2:microAmount>0</ns2:microAmount>

</totalCost>

</min>

<max>

<clicksPerDay>0.0</clicksPerDay>

<impressionsPerDay>0.0</impressionsPerDay>

<totalCost>

<ns2:ComparableValue.Type>Money</ns2:ComparableValue.Type>

<ns2:microAmount>0</ns2:microAmount>

</totalCost>

</max>

</keywordEstimates>

</adGroupEstimates>

</campaignEstimates>

</rval>

</getResponse>

</soap:Body>

</soap:Envelope>

At the same time, estimations using the Keyword Planner UI show non-zero results for the same Location, Language and Client User Id parameters (attached image). I ran out of ideas on how to deal with this problem. I would really appreciate any help on this matter.

Regards,

Samuel