Application Basic Token Error

[Juan Gouveia]

I have found this Error 

«details»: [
      {
        «@type»: «type.googleapis.com/google.ads.googleads.v16.errors.GoogleAdsFailure»,
        «errors»: [
          {
            «errorCode»: {
              «authorizationError»: «DEVELOPER_TOKEN_NOT_APPROVED»
            },
            «message»: «The developer token is only approved for use with test accounts. To access non-test accounts, apply for Basic or Standard access.»
          }
],
        «requestId»: XToZhN9-7DzvS2czsiM7bA
      }
]


I have had this error for days. Quite a few days ago I requested an application for access to the Basic API. I still don’t have answers from the application

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

It appears that your request for basic access token is still not approved. I also understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Google Ads Manager Account (MCC) ID
• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID : Requested
• Cases ID : Requested
• Access type : Basic Access 

Do reach out to the Google Ads API support team, for any queries related to the Google Ads API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tOscP:ref" (ADR-00230015)

Thanks,
 

Google Ads API Team

[Juan Gouveia]

MCC ID : 886-965-8972

There is the ID of my account manager, i want know a status of my application for the access token Basic 

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the standard access with the below details.

• Google Ads Manager Account (MCC) ID:  886-965-8972

• Case ID: Not Provided\

[Juan Gouveia]

Hi Team,

Any updated here? 

Thanks,

Juan Gouveia

[Juan Gouveia]

Hello,

I hope this message finds you well. I would like to kindly request your assistance regarding my application for Basic access API under the following MCC:

MCC ID: 886-965-8972

So far, I have not received a case ID, even though I completed the form, and have not received any response through any channel.

This situation is negatively impacting my deadlines for client integrations. I truly appreciate any assistance you can provide in this matter.

Best regards, and thank you in advance for your support!