Video Views metric is 0 in Ads API, not in AdWords API

[j.e.frank]

We are in the process of migrating from the AdWords API to the Ads API.

In comparing the results, we have noticed that for some campaigns, the video_views metric is 0 in the Ads API where it is not 0 in the AdWords API.  However, we do see the "video quartile rate" information as non-zero, and the same in both the APIs (as are other metrics the same).

For some campaigns, the video views are the same between the APIs, so it is not the case that we are simply mis-requesting the data.

What might be a reason why video_views could be 0 in the Ads API, when it is not zero in the AdWords API?

I looked in the Google Ads UI, and the Views there are 0 for this campaign, while the quartile rates are not 0.  Seems strange.

[Google Ads API Forum Advisor]

Hello,

Thank you for raising this concern to our team.

To investigate the issue that you've mentioned, please provide us the following:

• Complete request and response logs with request ID and request header generated on your end. 
• Report Definition for Adwords API.
• Sample comparison of the 2 reports where we can see the issue.

You may then send the requested information via the Reply privately to the author option. If this option is not available, you may send the details directly to our googleads...@google.com alias instead.

Best regards,

Jinky Mandaya Google Ads API Team

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[j.e.frank]

It turns out that our old code was manipulating the Views number, so this was a false alarm.  I am sorry for the mistake.

[Google Ads API Forum Advisor]

Hi,

Thanks for updating us on the issue. Feel free to contact us again if you have any concerns related to our API’s and we will be happy to assist you.

Regards,

Yasar Google Ads API Team

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