The Google Ads API seem to be latent

Arshdeep Singh

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Dec 17, 2021, 2:41:03 PM12/17/21

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Hi there, Could you please check and acknowledge this?

We have observed a significant amount of latency in almost every call to api.
Similar reports from third parties (check here)

Thank you.

Boris DETRY

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Dec 17, 2021, 3:14:58 PM12/17/21

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Same for us

Ravi Mula

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Dec 17, 2021, 3:31:14 PM12/17/21

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+1

Ashwani Chandra

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Dec 17, 2021, 4:05:32 PM12/17/21

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We are facing the same issue as well.

We have set a grpc timeout of 1 min and trying to run the simplest of queries, but it is timing out.

Can we please get an udpate on this?

Boris DETRY

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Dec 17, 2021, 4:10:15 PM12/17/21

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Capture.PNG

Ashwani Chandra

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Dec 17, 2021, 4:14:12 PM12/17/21

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We are falling back to Adwords API for now.

It seems to be working fine.

Hoping to get a resolution or a timeline for google ads api status so that we can plan accordingly.

Jaume Florez

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Dec 17, 2021, 4:37:41 PM12/17/21

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We are also noticing the same delays, which seem to have started around 15h but there is no news on the status page yet: https://ads.google.com/status/publisher/

Arshdeep Singh

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Dec 17, 2021, 4:45:06 PM12/17/21

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Hi Google,

Can we please acknowledge this??
The requests have been failing as well, after the timeout.

The error states GRPC: "UNAVAILABLE" code 14... already shared full error privately to author

Best

Mat

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Dec 17, 2021, 4:49:31 PM12/17/21

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Same here:

Bildschirmfoto vom 2021-12-17 17-48-39.png

Google Ads API Forum Advisor

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Dec 17, 2021, 4:50:55 PM12/17/21

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Hi everyone,

Thank you for reporting this. We are looking into it and will get back to you as soon as possible.

Regards,

Aryeh Baker
Google Ads API Team

ref:_00D1U1174p._5004Q2TN9ux:ref

Ashwani Chandra

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Dec 17, 2021, 8:01:19 PM12/17/21

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Hi,

Do we have an update on this?

Can you kindly let us know if this is resolved?

Google Ads API Forum Advisor

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Dec 17, 2021, 9:45:43 PM12/17/21

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Hi all,

Per our blog post from 4:30 PM EST, the issues earlier today are now resolved. Please retry your requests as needed.

Best regards,
Josh, Google Ads API Team

ref:_00D1U1174p._5004Q2TN9ux:ref

Ashwani Chandra

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Dec 17, 2021, 9:56:45 PM12/17/21

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Thank you!

Boris DETRY

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Dec 20, 2021, 1:35:33 PM12/20/21

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API seems to have high latency again today. (For SearchStream requests)

Tomasz Miodek

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Dec 20, 2021, 1:57:35 PM12/20/21

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Can confirm, ADS API requests timeout again :

Please fix.

Ciel Eijssen

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Dec 20, 2021, 2:02:07 PM12/20/21

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We are experiencing the same again as well.

Google Ads API Forum Advisor

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Dec 20, 2021, 2:07:51 PM12/20/21

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Hi all,

We're aware of this and looking into it. I'll provide an update as soon as I have more information.

Ashwani Chandra

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Dec 20, 2021, 3:50:52 PM12/20/21

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Hi,

Things seem to have gotten back to normal. Can you please confirm if the issue is ongoing or not?

Google Ads API Forum Advisor

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Dec 20, 2021, 4:02:28 PM12/20/21

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Hi,

We're seeing that error rates and latency are reducing, but we're continuing to monitor and investigate.

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