Fix Balance Balance

[Thái Linh]

When I receive this message. I have added money to my account. And currently my account still has a balance. However, this message still appears on my account. And I can not run ads. Please help me, thanks

[Vincent Racaza (AdWords API Team)]

Hi Thái,

Can you confirm if you have received this error message via the AdWords UI? If this is in AdWords UI, then I suggest to post this concern in AdWords Community Forum as their team can better assist you on this. Our team only supports AdWords API related issues/concerns.

If you have encountered this message in the AdWords API, then kindly provide your SOAP request and response logs via Reply privately to author option so I can further check.

Thanks,

Vincent

AdWords API Team