All my Audience Customer list's Match Rates are 100%

[Kyle Clemons]

I'm uploading some Audience Customer list's via the OfflineUserDataJob.  It seems to be working well, but I'm confused as to why all my list have a 100% match rate.  It seems odd that if I upload say 7000 customers, every single one of them matches.  Does anyone have a good explanation as to how this could happen?  I've tried with multiple list/multiple different customers and I get 100% every time.  Even if I use email as matching and send Hotmail or yahoo addresses I still get a 100% match rate.  If anyone can share some knowledge on this I'd appreciate it, thanks!

[Google Ads API Forum Advisor]

Hi Kyle,

Thank you for reaching out to our API support team.

Match rate concerns are generally more of a Product related concern and we recommend that customers reach out to the Google Ads Product support team via this link, for further guidance. For your concern, you may reach out to them in parallel as well so they can provide insight on why a 100% match rate was reflected.

In the Google Ads API perspective, and in order for our team to take a closer look if there was anything in your API upload that could be considered an issue, could you share to us your complete request and response logs, and request-id?

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Peter Laurence Google Ads API Team

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