How long does it take to get a reply to a question about the RMF?

[keisei]

Hi.

We recently asked Google Ads API compliance support team to determine if any of the RMFs applies to our web service we are trying to provide using the Google Ads API, via this form.

https://support.google.com/adspolicy/contact/contact_ads_api

The screen after the form was submitted indicated that they would get back to us "as soon as possible".
How long does it actually take?
I would like to know how long I should wait, even if it is just roughly.

Thanks in advance.

[Google Ads API Forum Advisor]

Hi Keisei.

Thank you for raising this concern to the Google Ads API Forum.

With regard to your concern, I am afraid that our team has no access to know how long it will take to approve your application form. That said, the API compliance team are more equipped with this topic, since they haven't yet reached back again, I would suggest that you may follow up them by the provided link. (https://support.google.com/adspolicy/contact/contact_ads_api)

Best regards,

Jinky Google Ads API Team

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