No response from Google Ads API Basic Access

[Jessie mak]

Hello,

I've submitted the form to grant my developper token to get data from real account.

From test account the basic level. But i've no answer!

I've sent an email in October and asked twice in 15 days  but still i do not receive any answer.

Could someone help me with this ?

Thanks.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Google Ads Manager Account (MCC) ID
• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 This message is in relation to case "ref:!00D1U01174p.!5004Q02qCecC:ref"

Thanks,
 

Google Ads API Team

 

[Jessie mak]

Hi google ads api team,

Thanks for the promote reply.

Here's the detailed information:

Google Ads Manager Account (MCC) ID: 749-667-3100

Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated): but we didn't receive any email.

Hope to check again. Thank you.

Best regards,

Jessie