Basic Access of Google Ads API

[Selcuk Tekin]

Hi!

Over a month ago we applied for basic access, to which we never received a reply. After waiting about 2 weeks we made contact using https://support.google.com/adspolicy/contact/contact_ads_api but this, again, went without a reply.

Last week we decided to apply again, thinking maybe something was wrong in our contact details. But again, no reply.

Maybe someone here can have our situation looked at, this would be greatly appreciated.

Our MCC is 472-078-3033
We never received a case number

Kind regards,

Selcuk Tekin

[Google Ads API Forum Advisor]

Hello Selcuk,

Thank you for reaching out to Google Ads API Support.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted the API Basic Access application and hasn't heard any response. This was submitted multiple times starting over a month ago.

• Case ID : they did not received any case number
• Google Ads manager account (MCC) ID : 472-078-3033

Have a great day.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2nswYZ:ref"

Thanks,
 

Google Ads API Team