Google Ads API Basic Access Level Request

[Adeola Morren]

Hey Google Ads team,

I have applied twice for the Google Ads API Basic Level access,  first time more than a week ago.

I did not get any response, I reached out through the support center, and received a message saying that I reached out to the wrong department.. Im not sure exactly how to reach out to the right department. Could somebody please help me?

My manager account in question is; 
152-284-8535

[Adeola Morren]

Hey Google Ads team,

Just following up once more:

[Google Ads API Forum Advisor]

Hi,

Thank you for contacting the Google Ads API team.

Kindly note that, we are unable to provide updates or the status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

In the meantime, please provide the Cases2 ID that was generated when you applied for additional access for your developer token, if there's any, so the compliance team can check it as well. A Cases2 ID has a format of #-############# and is usually found in the email subject or body. 

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:
A client submitted a developer token application around 2 weeks ago, but has yet to receive a response. They would like to get an update on the status of the request.

Google Ads manager account (MCC) ID: 152-284-8535
Cases2 ID: (requested)

This message is in relation to case "ref:_00D1U1174p._5004Q2nSZ0o:ref"

Thanks,
 

Google Ads API Team