Basic Access API application (compliance team does not respond)

[Alexandre Vieira]

We have been seeking access to the Google Basic credential since mid December. I understand that your team has been impacted by changes at Google but the lengthy delay has been extremely expensive for our small business. We have clients who need our services but we cannot bill them until this issue is resolved. Is there a way that this can be addressed with greater urgency? Thank you for your help.

Google Ads Manager Account (MCC) ID: 889-774-7250
Cases ID: 8-1906000036184
Access Requested: Basic Access

Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding and cooperation.

Warm regards, Alexandre.
Software Engineer, Bantage.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of the Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 889-774-7250
• Cases ID: 8-1906000036184

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02ryxOu:ref"

Thanks,
 

Google Ads API Team