SearchStream fails with 503 and requests are very slow

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FW API

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Oct 20, 2022, 5:38:40 AM10/20/22
to Google Ads API and AdWords API Forum
Hi,

We recently experienced a lot of failed requests with google.ads.googleads.v11.services.GoogleAdsService/SearchStream. The response contains few information and we have no idea how we could fix this.

Response -------- Headers: null Body: null Failure message: null Status: Status{code=UNAVAILABLE, description=502:Bad Gateway, cause=null}.

The error occurs on different queries at different times. We had a lot of them on 2022-10-18, mostly between 2 and 6 (UTC +2) in the morning. Today it happened again.

Additionally some queries seem to be extremely slow.

Google Ads API Forum Advisor

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Oct 20, 2022, 9:14:20 AM10/20/22
to api.fw...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for raising this concern to the Google Ads API support team.

With regard to your concern, there could be many possible reasons why you are getting this kind of 503 gateway error so I can't say if this is related to the provided forum case link. To take a closer look at the issue you are encountering, could you share your GAQL and customer-id as well? If possible, could you also share your complete request and response logs, and request-id? You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, and by using the DEBUG log level.

Best regards,
Google Logo
Jinky
Google Ads API Team
 


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