Problem with QuotaCheckError.ACCOUNT_INACTIVE

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Štefan Ondáš

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Mar 19, 2019, 3:17:22 PM3/19/19
to AdWords API and Google Ads API Forum
Hello friends, 

yesterday I made basic access to API, got developer token and got OAuth2 (clientId, clientSecret and refreshToken). 
I am newbie in AdWords API issues. 
So in my manager account I created new campaign for testing. 
I cloned this project: https://github.com/googleads/googleads-php-lib, installed composer dependencies and edited config file "ads_api.ini" with my information.. and tried to do request via Laravel example app.
Everytime when I try to do request with some of testing or real customer ID, I get this request: [QuotaCheckError.ACCOUNT_INACTIVE @ ; trigger:'<null>']
I don't understand why is an account inactive. Real accounts which I tried are 100% active and their spent money every day.
Could you help me please?

Thanks a lot.

googleadsapi...@google.com

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Mar 19, 2019, 11:02:38 PM3/19/19
to AdWords API and Google Ads API Forum
Hi Stefan,

To better investigate this, could you provide the complete SOAP request and response logs when you encountered the QuotaCheckError.ACCOUNT_INACTIVE error? Please reply via Reply privately to author.

If you haven't enabled your logging, you may refer to this guide as to how.

Thanks and regards,
Luis
Google Ads API Team


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