Request Basic Access no reply

[Media Dealrock]

Hi,

I have applied several times for Basic Access for my developer token for Google Ads API and haven't received any reply. In my application I added all the necessary data and submitted the use cases on our application.

Could you please check on the status of my application for Basic Access? Here are the details.

Google Ads Manager Account (MCC) ID: 718-234-3939
Cases ID: Didn't get any Case ID
Access level : Basic level

Thank you!

Asier Gezuraga

[Google Ads API Forum Advisor]

Hi Asier,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for Basic access of the Google Ads API developer token and waiting for a response from the team.

Upon checking the MCC ID: 718-234-3939, it appears that it is a test account. You can apply for elevated access to your developer token with Google Ads manager accounts and not with test manager accounts. A Test access level developer token is sufficient and works well for test accounts.

I hope this clarifies.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s06sR:ref" (ADR-00228080)

Thanks,
 

Google Ads API Team

[Media Dealrock]

Hi,

I have applied on three occasions (December, January, and March) from the account 372-543-0339, which is the main account, and I have not received a response. Is there anything that can be done to know the status of the request?

Thanks!

[Google Ads API Forum Advisor]

Hi,

I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID:  372-543-0339
• Cases ID: requested