[Urgent] Google Ads API Application pending for 5 months - no update

[Technologies Converge]

It has been over five months since we submitted our initial application for the Google Ads API Standard Access. 

We only heard back after three months with some extra requirements which we submitted 2 months ago.  

Despite multiple emails and comprehensive submissions addressing all requested information, we have yet to receive any response or update regarding the status of our compliance review.

This prolonged delay, coupled with the absence of communication, is severely affecting our ability to operate and fulfill client expectations.

We now face significant business disruptions and reputational risks due to the lack of progress.

Our application number is: [7-2010000037294].

Please could you at your earliest convenience give us an update?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

The standard access requests are handled by the Google Ads API Compliance team, I would recommend you reach out to the Google Ads API Compliance team as they are better equipped to address your concerns. Kindly note that our team can only assist with the technical queries or concerns related to the Google Ads API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGvah:ref" (ADR-00284250)

Thanks,
 

Google Ads API Team

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[mail.converge...@gmail.com]

Hi, 

Thank you very much for your feedback.

We have tried the earlier contact form, what would you advise us to do when we receive no answer using that channel? 

All the best, 

[mail.converge...@gmail.com]

Hi there, 

Just following up on my earlier request.

Would you be able to share some advice as to how we can reach the Compliance team when we receive no answer using the form provided? 

Thanks in advance! 

All the best,

On January 13, 2025 at 12:01 PM GMT mail.converge...@gmail.com wrote:

Hi, 

Thank you very much for your feedback.

We have tried the earlier contact form, what would you advise us to do when we receive no answer using that channel? 

All the best, 

[mail.converge...@gmail.com]

Hi team, 

Just wanted to follow up here, what would be the proper route for reaching out to the team if the contact form does not render any response?

Thanks in advance. 

On January 14, 2025 at 11:06 AM GMT mail.converge...@gmail.com wrote:

Hi there, 

Just following up on my earlier request.

Would you be able to share some advice as to how we can reach the Compliance team when we receive no answer using the form provided? 

Thanks in advance! 

All the best,