API Token Application - No answer for 30+ days

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Peter Valenta

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Nov 7, 2023, 5:42:01 AM11/7/23
to Google Ads API and AdWords API Forum
Dear API Team,

I'm reaching to you because my application for basic access API has been pending for over 30 days now. Despite submitting our application and completing a reminder form, we've yet to receive a confirmation or Case ID.

MCC ID: 343-732-3094
Requested Access: Basic
Case ID: N/A, no response yet.

We need to start developoing our application and/or at least inform our client of the status when a response can be expected. Could you please expedite the review of our application and provide an update at your earliest convenience?

Thank you for your prompt attention to this matter.

Best regards,

Peter

Google Ads API Forum Advisor

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Nov 7, 2023, 6:45:12 AM11/7/23
to pe...@xoocode.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
 
The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 343-732-3094
  • Cases ID: Not known/Not received
  • Access level: Basic API access
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qAufe:ref"

Thanks,
 
Google Logo Google Ads API Team


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