refreshing the access

[Hubble App]

hello Team , 

We have refreshed the access token by following below steps in mail trail  but still we are not able to call API. Can you please advice 

Our yaml file looks like : 

developer_token: &&&&&&

client_id: &&&&&&&&

client_secret: ****************

refresh_token: *************

login_customer_id: ******************

Steps to refresh the developer token

Sign in to your Google Ads Manager Account.

Click TOOLS & SETTINGS (wrench icon) on the top right corner of the screen.

Under SETUP, select API Center.

Under API Access, expand the Developer token section.

Click Reset token

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. The steps you mentioned were to reset the developer token rather than the access token. The access token is actually refreshed automatically by the client library itself so you don’t need to manually do it. If you encounter any errors along the way, please share the complete request and response logs via the Reply privately to author option for us to further investigate.

Thanks and regards,
Xiaoming, Google Ads API Team

 

Xiaoming Google Ads API Team

ref:_00D1U1174p._5004Q2DMOsb:ref

[Hubble App]

hello Team , 

For me , "reply to author privately" is greyed out .

[Hubble App]

Can you please help how can i do "reply to author privately"

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. If this is the case, please send the requested information directly to our email alias at googleadsa...@google.com.

Thanks and regards,
Xiaoming, Google Ads API Team