Error rates and high latency with error RPC_DEADLINE_TOO_SHORT

[Ashwani Chandra]

Hi, 

Since the last 1 hour, we have been facing high error rates and the error RPC_DEADLINE_TOO_SHORT for most of our queries. We haven't changed anything from our end. 

Attached is a screenshot of what we see on the console. 

Can you please check and let us know if something is wrong on the API?

We have several customers that are currently being impacted

[Google Ads API Forum Advisor]

Hi Ashwani, 

Thanks for reaching out to the Google Ads API Forum. I hope you are doing well today.

Thank you for providing information. With regards to your concern of having RPC_DEADLINE_TOO_SHORT error. As per Advanced usage guidelines that is discussing a timeout, it is possible to set a lower value since it states that "Set a lower value if you need to enforce a shorter limit on the maximum time for an API call.", and the example has set it to 5 minutes. That said, the value that you can set can be a period that is longer than what is currently being observed on your end when the actual timeout for a specific query occurred.

In the event that timeouts are occurring too frequently even if you continue to increase the timeout period, for our team to further investigate this, could you provide to us the complete API logs (request and response with request-id) generated on your end? 

You may then send the requested logs via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Have a great day.

Regards,

Marjorie Google Ads API Team

ref:_00D1U1174p._5004Q2hxS2K:ref