Empty account performance report since v201609

[BI RMG]

Hi

We've been using the AdWords API to retrieve data on a daily basis for over 4 years without any major issues. We're experiencing issues with one of the AdWords reports after migrating from v201605 to v201609/201702, however. An empty result is returned when retrieving metrics per account per month from the Account Performance Report (limited by a start and end date):

• Attributes: ExternalCustomerId, AccountDescriptiveName
• Segments: Year, Month
• Metrics: Impressions, Clicks, InvalidClicks, Cost, AveragePosition, Ctr, AverageCpc, AverageCpm, SearchBudgetLostImpressionShare, SearchRankLostImpressionShare, SearchImpressionShare, ContentBudgetLostImpressionShare, ContentRankLostImpressionShare, ContentImpressionShare

The result is no longer empty when adding extra segments to the request (e.g. AdNetworkType1 or Date).

I can't find a cause for this behavior in the migration guides. Am I missing something?

Thanks

Dwight

[Peter Oliquino]

Hi Dwight,

Could you confirm which exact version of the AdWords API you are currently using? Additionally, could you also provide your clientCustomerId, the complete report definition you used where the generated report file returned empty and the separate report definition when the report file successfully returned data? Kindly reply using Reply privately to author when sending the information I have requested.

Thanks and regards,

Peter

AdWords API Team