Urgent. ReportDownloadError.

[Kenneth]

Edit: I'm publishing 3 post but i don't see anything in the list :(

Hi,

I've seen a post with a similar error, but is of the 2013, therefore i've thought i should to open this new post.

I'm downloading many reports using google.adwords v.20.0.0.0 and google.ads.common v5.0.0.0 and just with some reports i have to problems. The accounts aren't always the same.
I'm having this error several days.

I'm receiving this error in exception message:

AdWordsReportsException: One or more AdWords Report download errors have occurred.

ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE. (Error: ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE, FieldPath: , Trigger: Unable to create report)

And this error in inner exception message:

Error on remote server: (500) Internal server error.

May someone help me, please?

Thank you.

Regards.

[Kamil Rajkowski]

I have exactly the same. It started from friday 31.03.2017, and today most of queries gave that error.

I also sent about this problem to our guy from google, he will keep me in touch if he has some update.

[Kenneth]

If it helps you.

I'm using the example from https://github.com/googleads/googleads-dotnet-lib/releases/download/v20.0.0/adwords_dotnet_lib_src_v20.0.0.zip
Into class ParallelReportDownload.cs into method ProcessCustomer, into catch exception, i add again the account to queue. XXX.TryAdd (XXX of type IProducerConsumerCollection) and just 3 times. If fail 4 times, i report an error.

Regards.

[Nadine Sundquist (AdWords API Team)]

Greetings AdWordsians,

This error is a current high priority issue in the AdWords API. We're currently working on a solution. I'll send you an update when the issue has been resolved. You can also follow updates on this forum post as this started on March 31st.

Best,

Nadine, AdWords API Team

[Nadine Sundquist (AdWords API Team)]

Hello Everyone!

We've resolved the issue. You should no longer be seeing this error. If you see it again, please get back to me. We're currently working on putting measures in place to ensure that this particular issue does not pop up again.

Take care,

Nadine, AdWords API Team

[davidr...@gmail.com]

Hi,
I am having the same problem now

Content:
REDACTED REPORT DATA
11:46:40 01/09/18|ERROR|a.vendor.google.adwords.GoogleAdwordsArchiver|Failed to execute request. HTTP Response Code: 500, Trigger: Unable to create report, Type: ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE
HTTP Response Code: 500, Trigger: Unable to create report, Type: ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE
    at com.google.api.ads.adwords.lib.utils.v201710.DetailedReportDownloadResponseException$Builder.build(DetailedReportDownloadResponseException.java:35)

and this is with the latest version: v201710.
Are you guy going to fix it?
Thanks,

-David

[Nadine Sundquist (AdWords API Team)]

Hello David,

Could you do me a big favor? Could you please start a separate forum thread for this? It looks like you're having a slightly different issue, and I don't want to drag everyone on this thread into this new issue. Thank you for taking the time to search through our forum for a similar issue. I really do appreciate that. Once you start a new thread, someone on my team will start digging into it.

Thanks,

Nadine, AdWords API Team

[mohammad...@vivaki.com]

Hi Nadine,

We're suddenly having the same issue. Can you please advise?

 Trigger: Unable to create report, Type: ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE

HTTP Response Code: 500, Trigger: Unable to create report, Type: ReportDownloadE

rror.ERROR_WRITING_REPORT_TO_FILE

Thanks,
Mohamad

[Nadine Sundquist (AdWords API Team)]

Hello Mohamad,

Please follow along on the other thread where this was tracked. The issue should be much better now.

Best,

Nadine, AdWords API Team