Structured Snippet Feed Item Setting Locale

[Jay W]

Hello,

I am trying to create a StructuredSnippetFeedItem using the latest version of the api (201802) but it is setting the locale to nl (Dutch) when it needs to be en-gb. I will put a copy of my code below but i can only assume that it is to do with services being the same in dutch and english.

Is there a way to pass in english in the header or is there something else i'm missing.

I know the code below works because it creates the snippets in adwords, just the wrong locale.

$snippets = ['item 1', 'item 2', 'item 3'];

$snip = new StructuredSnippetFeedItem();
$snip->setHeader('Services');
$snip->setValues($snippets);

$customerExtensionSetting = new CampaignExtensionSetting();
$customerExtensionSetting->setCampaignId("google_campagin_id");
$customerExtensionSetting->setExtensionType(FeedType::STRUCTURED_SNIPPET);
$customerExtensionSetting->setExtensionSetting(new ExtensionSetting());
$customerExtensionSetting->getExtensionSetting()->setExtensions([$snip]);

$operation = new CampaignExtensionSettingOperation();
$operation->setOperator(Operator::ADD);
$operation->setOperand($customerExtensionSetting);
$operations = [$operation];

$result = $campaign_extension_setting_service->mutate($operations);

I have posted this on git as a issue under the php adwords api and i was told to post it here as it's related to the translation of the values on AdWords API server side?

James

[Dhanya Sundararaju (AdWords API Team)]

Hi James,

Do you have the same issue when you add a Structured Snippet Feed Item via the UI? If not, then could you please reply back with your client customer id and SOAP request and response? Please reply privately to author when doing so. If yes, then I would suggest you to please post your question in the Advertiser Community Forum as the product experts there will be better equipped to answer your question.

Regards,

Dhanya, AdWords API Team

[wtemm...@cyberpublicity.com]

Hi everyone,

I have got the same issue. The difference between the UI and the API is :

- In the UI you have a select choice field for the language.
- With the API we can send only the string header already translate and the values.

And of course the string header translate can match several languages.

https://fusiontables.google.com/DataSource?docid=1WsjLeMap4eJKDWZSnHFn2231zwBqRFrf2SoDtgLu#rows:id=1

For example, 'services' header, we have : nl, en-AU, en-GB and fr. 
Another example, 'brands' header, we have : da, en-AU, en-GB 

In my case, with 'brands' send by API, in the UI the default language selected is Danish (da).

I though, the UI, check the string header value, the first language is set when it match. This is why James has nl as local language for 'services' header.

I don't know why the UI has a select choice with language, and the API doesn't ask for this information... 

Regards,

Wilfried

[Dhanya Sundararaju (AdWords API Team)]

Hi all,

We are aware of the issue and this is currently being worked upon. I will update on this thread when it is fixed. As a workaround, you may use the UI to add a Structured Snippet or update the locale. Unfortunately, I do not have an ETA. Please let me know if you have further questions.

[wtemm...@cyberpublicity.com]

Hi Dhanya,

Thank you for your response.

Can you tell me what is the impact of having danish for example, instead English, on the Ads, about the display system.

Is there any importance in the choice of language in the term geolocation.

Regards
Wilfried

[Dhanya Sundararaju (AdWords API Team)]

Hi Wilfried,

When you choose your language as Danish, and header as say for example, 'Tjenester': which means 'Services' in Danish, the header will show up as 'Tjenester' front of the values (snippets) you enter. To understand the effect of geolocation on the value of header, I would suggest you post your question on the Advertiser Community Forum as it is a product level question. Please let me know if you have any further questions on API.

[Jay W]

Hello,

I was wondering do you have an update yet on when the will be fixed?

James

[Dhanya Sundararaju (AdWords API Team)]

Hi James,

Unfortunately, I do not have an ETA. I will update on this thread when it is fixed. 

[Jay W]

Hello, do you have any updates yet on when this will be finished?

James

[Dhanya Sundararaju (AdWords API Team)]

Hi James,

Unfortunately, I do not have any updates at this point. I will post on this thread when this issue is fixed. Please let me know if you are facing any issues with the workaround to update the locale or add a Structured Snippet via the UI.

[wtemm...@cyberpublicity.com]

Hi Dhanya,

There is no problem with the UI. The issue is linked to the API :) I guess we need the possibility to send the language selected with the header string with the API to fix the problem.

Regards,

Wilfried

[Jay W]

Hello, is there any update on this yet?

James

[Peter Oliquino (AdWords API Team)]

Hi,

We currently have no word yet as to whether the issue has been fixed. Rest assured we'll update this thread as soon as a resolution had been applied.

Thanks and regards,

Peter

AdWords API Team

[Sean Hayes]

Hello! ANy update on this yet?

[Peter Oliquino (AdWords API Team)]

Hi Sean,

As of this writing, we still have no information regarding the fix. Will update this thread once we receive confirmation that the issue has been resolved.

Best regards,

Peter

AdWords API Team