Consistent InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when setting Location criterion on non-US shopping campaign.

[Jean-Guy Speton]

For the last week or so when publishing changes to non-US shopping campaigns location criteria are causing the request to fail with the InternalApiError.UNEXPECTED_INTERNAL_API_ERROR exception.  This call works for US location, but fails for UK, CH, CA and AU.  When I remove the location criteria from the request the request succeeds.  Prior to the recent errors this same call has been succeeding without incident for months.

Sample response:

<?xml version="1.0"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Header>

    <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201609">

      <requestId>000549d73bfdb4000a629645fd0ca4cf</requestId>

      <serviceName>CampaignCriterionService</serviceName>

      <methodName>mutate</methodName>

      <operations>16</operations>

      <responseTime>30157</responseTime>

    </ResponseHeader>

  </soap:Header>

  <soap:Body>

    <soap:Fault>

      <faultcode>soap:Server</faultcode>

      <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</faultstring>

      <detail>

        <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201609">

          <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</message>

          <ApplicationException.Type>ApiException</ApplicationException.Type>

          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="InternalApiError">

            <fieldPath/>

            <trigger/>

            <errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>

            <ApiError.Type>InternalApiError</ApiError.Type>

            <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>

          </errors>

        </ApiExceptionFault>

      </detail>

    </soap:Fault>

  </soap:Body>

</soap:Envelope>

Thanks for any assistance you can provide!

Regards,

Jean-Guy

[Shwetha Vastrad (AdWords API Team)]

Hi Jean-Guy, 

Could you send over the SOAP request log as well so I can take a look? Could you also tell me which client library you are using? Please use Reply privately to author when responding. 

Thanks,

Shwetha, AdWords API Team.

[Jean-Guy Speton]

Hi... any update on this issue?  We are still getting this error 100% of the time.  Thanks.