google ads api issue ,long time , no reply

[0414 appisgreat]

 I have been applying for API permissions since April, 

but I have not received a response.

We currently want to upgrade from testing permissions to basic permissions. 

Could you please let me know what issues are currently happening?

[0414 appisgreat]

My Mcc ID:554-187-9011

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to Google Ads API Support.

I understand that you have applied for API access since April but have not received a response. However, the API access application process is out of our API support team’s scope. Kindly note that our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

Additionally, please provide the cases2 ID generated when you have reached out to the Compliance team which has a format of #-#############. This is so that the Compliance team can further assist you with your concern.

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:
The customer has applied for API access since April but has not received a response. They currently want to upgrade from a test account to basic access. They want to know if there are any issues with their application and if possible to let them know how to modify it.

• cases2 ID (requested)
• Google Ads manager account (MCC) ID : 554-187-9011

Kind regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2lIn0y:ref

[0414 appisgreat]

Hi Team,

Sorry, I haven't received any caseID API application, please let me know how to query caseID.

Google Ads API Forum Advisor <ads...@forumsupport.google> 于2023年5月18日周四 15:08写道：

[Google Ads API Forum Advisor]

Hello,

Thank you for responding back.

The case ID that we are referring to is the ticket number generated which has a format of #-############# when you submitted your application. Furthermore, since we have already reached out to the Google Ads API Compliance team on your behalf, we would recommend waiting for their response as they are best equipped to provide assistance regarding your concern.

Regards,