FaultMessage: The resource has been disapproved since the policy summary includes policy topics of type PROHIBITED.

[Adrian]

Could someone help me understand why the following ad is considered a prohibited topic? It feels like this has been a false positive of the detection system. Is the word "Brainerd" a banned word?

KEYWORD:   Abandoned Auction
HEADLINE1:   Abandoned Auction
HEADLINE2:   Lien Locker Sale
HEADLINE3:   Abandoned Storage Units
DESCRIPTION1: Abandoned Storage Unit Auctions Near You In Brainerd, Minnesota
DESCRIPTION2: View Videos & Photos and Bid On Abandoned Storage Locker Auctions.
DISPLAY PATH: storage-auction/brainerd-mn

[Google Ads API Forum Advisor]

Hi Adrian, 

Thanks for reaching out to the Google Ads API Team. I hope you are doing well today.

Please note that our team can only provide support to Google Ads API related concerns and technical implementations. 

With regards to your Google Ads account with a disapproved ad, I recommend reaching out to the Google Ads product support team for further assistance and clarifications, as they are more equipped to resolve issues related to billing, payments, refund, and ads account or UI concerns. 

If this may help, you may also see the Google Ads article: Fix a disapproved ad (https://support.google.com/adspolicy/answer/1704381?hl=en) and Google Ads policies (https://support.google.com/adspolicy/answer/6008942?hl=en).

As our team does not handle these requests. For this type of request in the future, please use this link (https://developers.google.com/google-ads/api/support) for Google Ads (non-API) to file your issue directly.

Reference links:

• Google Ads API - https://developers.google.com/google-ads/api/docs/first-call/overview
• Google Ads product support team - https://support.google.com/google-ads/gethelp

Have a great day.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mW16p:ref"

Thanks,
 

Google Ads API Team