ACCOUNT_NOT_SET_UP

[di...@easyleads.com]

Hi,

We asked our customer to allow us an access via the OAuth protocol. We do it successfully with many customers, but for this one it fails with CustomerError.ACCOUNT_NOT_SET_UP.

According to the documentation it means "CustomerService cannot get an account that is not fully set up". What does it actually mean? Does the customer need to perform further steps to complete the set up?

Thanks

AxisFault

 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server

 faultSubcode: 

 faultString: [CustomerError.ACCOUNT_NOT_SET_UP @ ]

 faultActor: 

 faultNode: 

 faultDetail: 

{https://adwords.google.com/api/adwords/mcm/v201605}ApiExceptionFault:<ns2:message>[CustomerError.ACCOUNT_NOT_SET_UP @ ]</ns2:message><ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type><ns2:errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="CustomerError"><ns2:fieldPath/><ns2:trigger/><ns2:errorString>CustomerError.ACCOUNT_NOT_SET_UP</ns2:errorString><ns2:ApiError.Type>CustomerError</ns2:ApiError.Type><reason>ACCOUNT_NOT_SET_UP</reason></ns2:errors>

[CustomerError.ACCOUNT_NOT_SET_UP @ ]

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)

at com.google.api.ads.adwords.axis.v201605.cm.ApiException.getDeserializer(ApiException.java:142)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)

at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)

at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)

at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)

at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)

at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)

at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)

at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)

at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)

at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)

at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)

at org.apache.axis.client.Call.invokeEngine(Call.java:2784)

at org.apache.axis.client.Call.invoke(Call.java:2767)

at org.apache.axis.client.Call.invoke(Call.java:2443)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.google.api.ads.adwords.axis.v201605.mcm.CustomerServiceSoapBindingStub.get(CustomerServiceSoapBindingStub.java:572)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:109)

at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:248)

at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:62)

at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:92)

at com.sun.proxy.$Proxy58.get(Unknown Source)

[Joyce Lava]

Hi,

Could you please reply privately to author the clientCustomerId used in this request? 

Thanks,

Joyce, AdWords API Team