No response from Ads API Basic Access

58 views
Skip to first unread message

BRAIN CUBE MEDIA

unread,
May 9, 2024, 12:16:07 AM5/9/24
to Google Ads API and AdWords API Forum
Hi Support Team

More than two weeks have passed since I submitted my application for Basic Access to the Google Ads API, and I have not heard anything. Today I submitted another application but I haven't heard anything back. Is there anyone that can help with this?

For your reference, the Account, Manager, and Case IDs are as follows:

MCC ID for Google Ads: 177-776-9554
1st Case ID for Application: 8-5654000034342
2st Case ID for Application  : 8-0029000035837

I appreciate your assistance.  

Google Ads API Forum Advisor

unread,
May 9, 2024, 6:17:58 AM5/9/24
to mediabr...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for Basic access to the Google Ads API with the below details.
  • Google Ads Manager Account (MCC) ID: 177-776-9554
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIvTh:ref" (ADR-00234233)

Thanks,
 
Google Logo Google Ads API Team


Guilherme Cordeiro

unread,
May 9, 2024, 11:33:01 PM5/9/24
to Google Ads API and AdWords API Forum
Hi Support team, I've made a few applications through the last weeks, but no response was sent to me, also, I've sent a few applications but never received any Case Id.

- MCC ID for Google Ads: 551-077-6514
- Cases ID: User says that they did not have the case ID


I appreciate your assistance.  

Google Ads API Forum Advisor

unread,
May 10, 2024, 7:36:15 AM5/10/24
to gcor...@northgateholdings.com, ads-api-compl...@google.com, adwor...@googlegroups.com

Hi,

++@Compliance team, please assist the user with the API - Basic access request.

Summary: The user has applied for basic access with the below details.

  • Google Ads Manager Account (MCC) ID: 551-077-6514

  • Cases ID: User says that they did not have the case ID

    Do reach out to the Google Ads API support team for any queries related to the API.

    Google Ads API Forum Advisor

    unread,
    May 10, 2024, 7:44:47 AM5/10/24
    to gcor...@northgateholdings.com, adwor...@googlegroups.com
    Hi,

    Please ignore our previous response.

    I see that you have already raised this concern on another thread with the subject 'No response from Ads API Basic Access application', and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
    Reply all
    Reply to author
    Forward
    0 new messages