InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath

[anna KST]

Hi Guys - can anyone point us in the correct direction for the following error :

AdWordsApiException: Exception of type 'Google.Api.Ads.AdWords.Lib.AdWordsApiException' was thrown. API encountered an unexpected internal error.. (Error: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath: , Trigger: ) The details for the log entry.Full message:            Google.Api.Ads.AdWords.Lib.AdWordsApiException: AdWordsApiException: Exception of type 'Google.Api.Ads.AdWords.Lib.AdWordsApiException' was thrown. API encountered an unexpected internal error.. (Error: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath: , Trigger: ) Server stack trace: at Google.Api.Ads.Common.Lib.SoapFaultInspector`1.AfterReceiveReply(Message& reply, Object correlationState) at System.ServiceModel.Dispatcher.ImmutableClientRuntime.AfterReceiveReply(ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Google.Api.Ads.AdWords.v201802.AdGroupCriterionServiceInterface.mutate(mutateRequest request) at Google.Api.Ads.AdWords.v201802.AdGroupCriterionService.mutate(AdGroupCriterionOperation[] operations) at DC.Nop.Plugin.Misc.GoogleAdWords.Services.GoogleAdWordsService.CreateAdAgroup(String campaignName, StringBuilder sb, Product product, Decimal maxCpc, Campaign& campaign, AdGroup& adGroup, ProductPartitionTree& productPartitionTree, IList`1& successMessages, IList`1& errorMessages) at DC.Nop.Plugin.Misc.GoogleAdWords.Controllers.DCGoogleAdWordsController.Product(ProductModel model) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) at System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

[Luis Xander Talag (AdWords API Team)]

Hi Anna,

The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR that you encountered could be due to temporary resource related issues in the AdWords API server or a possible bug. However, to further investigate your issue, could you provide the complete SOAP request and response logs when you encountered the error? Please reply via Reply privately to author.

Thanks and regards,

Luis

AdWords API Team