Basic Access | API Token Upgrade

[Accounting Uprova]

Dear Google Team,

I am reaching out on behalf of my team to follow up on our request for an API key upgrade from Testing to Basic in order to upload offline conversions. We initially submitted the request over a month ago, and unfortunately, we have not received any response from your end.

To provide you with the necessary information, our Google Ads account number is 595-187-8031.

We greatly appreciate your attention to this matter and look forward to hearing from you soon. Thank you for your assistance.

Best regards,
CV

[Google Ads API Forum Advisor]

Hi, 

Thanks for reaching out to the Google Ads API Team. I hope you are doing well today.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of Google Ads API support team and our team specializes in Google Ads API-related concerns and technical implementations only. 

To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. In line with this, please provide the Case ID (if there is any generated in the format of 0-0###########0) from Compliance team form (https://support.google.com/adspolicy/contact/contact_ads_api) for the compliance team to further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:
The customer's main issue is that they want to follow up on their request for an API key upgrade from "Testing to Basic" in order to upload offline conversions. They initially submitted the request over a month ago, and unfortunately, they have not received any response.
 

• Google Ads manager account (MCC) ID : 595-187-8031
• Case ID: (requested)

Have a great day.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mrfJc:ref"

Thanks,
 

Google Ads API Team