"504 Deadline Exceeded" when pulling keyword data from Google Ads

58 views
Skip to first unread message

Caitlin Pinkard

unread,
Oct 28, 2020, 1:35:34 PM10/28/20
to AdWords API and Google Ads API Forum
Hello!

I'm using the code here (https://developers.google.com/google-ads/api/docs/samples/get-keyword-stats) to get some information on our keyword statistics. I took out the LIMIT 50 line in the query and expanded the date range by just a little bit (~10 days instead of 7), and I'm getting the following error:

Request made: ClientCustomerId: *********, Host: googleads.googleapis.com:443, Method: /google.ads.googleads.v5.services.GoogleAdsService/SearchStream, RequestId: None, IsFault: True, FaultMessage: Deadline Exceeded

How can I query this data without it erroring out?

Thank you so much!

Google Ads API Forum Advisor Prod

unread,
Oct 29, 2020, 2:48:25 AM10/29/20
to adwor...@googlegroups.com
Hi,

Thanks for posting your concern.

So that I can discuss the error with the team, could you provide the customer ID and complete request and response logs? You can provide the requested details via Reply privately to author option.

Regards,
Google Logo
Ernie John Blanca Tacata
Google Ads API Team
 


ref:_00D1U1174p._5004Q275OcL:ref

Caitlin Pinkard

unread,
Oct 29, 2020, 11:08:26 AM10/29/20
to AdWords API and Google Ads API Forum
Thanks for your response!

However, it looks like the "Reply to author" option is greyed out. 

Google Ads API Forum Advisor Prod

unread,
Oct 29, 2020, 10:22:42 PM10/29/20
to adwor...@googlegroups.com

Hi,

 

You may send the requested details on the email address below instead for privacy purposes:

googleadsa...@google.com

Reply all
Reply to author
Forward
0 new messages